Shipping policy
Thank you for supporting The Bow Hitch! We are a small, firefighter-owned business, and every order is packed and shipped by our team.
Order Processing
Orders are normally processed and shipped within 1–3 business days. Because our team members still work firefighter schedules (and we hunt), processing times may occasionally vary. We’ll always do our best to get your order headed your way as quickly as possible.
Once your order ships, you will receive an email containing your tracking information.
Free Shipping
We offer free standard shipping on U.S. orders of $100 or more.
Orders under $100 will be charged the shipping rate shown during checkout.
International Shipping
We ship internationally, but international orders do not qualify for free shipping. Shipping costs are calculated by Shopify during checkout based on the order and destination.
Customers are responsible for all international shipping charges, customs duties, taxes, tariffs, and other fees that may be charged by their country.
Lost or Missing Packages
If your tracking information shows that your package was delivered but you cannot locate it, please contact us.
We will ship a replacement order and work with the carrier to locate the missing package. We want to make sure you receive what you ordered and have a good experience with The Bow Hitch.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your order. If you notice an error, contact us as quickly as possible.
If the order has already shipped, additional shipping charges may apply to send it to the correct address.
Expedited Shipping
We do not currently offer expedited shipping. All orders are shipped using the standard options provided during checkout.
Questions About Your Order?
If you have any questions about shipping or need help locating an order, please contact us.
Email: simplysavagesolutions@gmail.com
We truly appreciate your business and thank you for supporting a product proudly made right here in Albuquerque, New Mexico.
